Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5-10 business days within the US. Expedited (2-3 days) is available at checkout.

Do you ship internationally?

Currently we ship to the US and Canada. More countries coming soon.

What is your return policy?

30 days, hassle-free. Items must be in original condition. Contact us for a return authorization.

Are your products genuine?

Every product is authentic, unbranded merchandise sourced from trusted manufacturers. We never sell counterfeits.

Can I suggest a product?

Absolutely! Email info@welcomelane.com with your suggestion.